Resetting Your maineroots.org password

If you’ve been having trouble resetting your maineroots.org password after the site move, you are not alone. The instructions originally sent out were vague and the process was a bt confusing for many people.  Additionally, we uncovered a bug with the program that was asking people to do one thing, but really want something just a little bit different…  So, for everyone’s sanity and help in getting members the access they deserve, I’m posting these more detailed instructions on how to reset your password for accounts that were just migrated from the old site.

Step 1:

Open up the home page at www.maineroots.org and hover over the MEMBERS menu item to expand the menu and expose the link to the LOST-PASSWORD page. Click the LOST-PASSWORD link.

Step 2:

Fill out the Lost Password form by entering the email we have on file for you. This is the email where you get MGS announcements, newsletters, and/or notifications to renew your membership. Then click the Reset Password button.
NOTE: The gray form field is not readily visible until AFTER you click in this area to enter your email address.

Step 3:

You will receive an email at the address you entered in the form. Click where it says “Click here to reset your password” to be brought back to the website to enter your new password.

Step 4:

Enter your new password. Then re-enter it again to validate it. Then click Save.

Step 5:

You will be presented with a message like the following indicating your password has been successfully reset.  At this point, you should be able to login using the form to the right of the page and entering your email and newly created password. Once logged in you will be brought to your account page and can navigate to other areas of the site from there.

 

I hope this simplified process helps people who have been having issues resetting their password after the site migration. If you’re still having problems, use the Contact page on the site (found under About in the main menu.